Terms of Use

1. Eligibility

To use our Services, you must:

• Be at least 18 years old or have legal parental/guardian consent.
• Provide accurate and complete information when required.
• Comply with these Terms and all applicable laws.

2. Account Registration & Security

• You may be required to create an account with a valid phone number.
• You are responsible for maintaining the security of your account credentials.
• Notify us immediately at support@dookanpe.com in case of unauthorized access.

3. Permissible Use

You agree not to:

• Use the Services for illegal, fraudulent, or unauthorized purposes.
• Violate any laws, regulations, or third-party rights.
• Modify, distribute, or reproduce our content without permission.
• Introduce harmful software such as viruses, worms, or malicious code.

4. Orders, Payments & Refunds

• Orders placed through the platform are binding and subject to availability.
• Payment must be completed using approved methods before order confirmation.
• Refunds will be processed as per our Refund Policy, available on our platform.

5. Third-Party Services & Links

• Our platform may contain links to third-party websites. We do not endorse or control their content.
• You assume all risks associated with accessing third-party services.

6. Intellectual Property

• All content, trademarks, and branding on our Services belong to DookanPe™ or respective owners.
• Unauthorized use of our intellectual property is prohibited.

7. Termination & Suspension

We reserve the right to suspend or terminate your account if you:

• Violate these Terms.
• Engage in fraudulent or abusive activities.
• Pose a security threat to our platform or users.

8. Limitation of Liability

o the maximum extent permitted by law:

• DookanPe™ is not liable for any indirect, incidental, or consequential damages.
• We are not responsible for service disruptions beyond our control.

9. Dispute Resolution

• Any disputes will be resolved through binding arbitration under applicable Indian laws.
• Users waive their right to participate in class-action lawsuits.

10. Changes to These Terms

We may update these Terms periodically. Continued use of our Services after changes implies acceptance of the revised Terms.

11. Contact Us

For any queries, reach out at:
Email: support@dookanpe.com